Shipping policy

Shipping Policy

All clothing item orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another email notification with the tracking number associated with your parcel. You will also receive regular e-mail updates on the delivery status of your order. 

Tumblers are made to order. Please allow up to 10 business days for tumblers to ship due to the process in how they are made.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

In case of any issue or concern please contact us at jayjscustomtees@gmail.com with your name and order number, and we will look into it for you.